Title: Integrate and Mobilize your Enterprise – Case Study: City of Kirkland, WA - Public Works/StormWater

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Abstract Title: Integrate and Mobilize your Enterprise – Case Study: City of Kirkland, WA - Public Works/StormWater Key words/phrases: ArcGIS Enterprise Application Integration – GIS-Enterprise Asset Management (EAM) integration, Mobile GIS, Asset Field Data Collection (FDC) Work Order & Service Request field automation, Asset management condition updates, Operations and Maintenance (O&M) Abstract text: Throughout the years, organizations have invested a vast amount of time and resources in building corporate data systems including GIS. Many have established robust processes for maintenance and support of their information technology (IT) infrastructure. As a result, most organizations now have mature IT infrastructures to store, retrieve, and maintain their corporate data. Disseminating and providing access to crucial corporate data in the field in a highly reliable and secure manner is the next step in leveraging the investment you have made in your current information systems and the realization of the “enterprise information system”. Organizations are replacing traditional paper and telephone-based systems with mobile and wireless solutions that enable access to key information directly from the field. This step is paramount to delivering a higher level of benefits and realizing the full return on investment of time and money in your information systems. The City of Kirkland, WA Pubic Works Department (Kirkland) began integrating their ESRI GIS and Hansen EAM business systems years ago. A component to their integrated enterprise vision is mobilizing the integrated business information to the field to include operations as part of the overall enterprise asset management system (Infor/Hansen). Operational field staff are key cogs in the information management work flows of all organizations. Kirkland is getting digital mapbooks in the field integrated with their Hansen Asset/Work Management system and is beginning to automate their asset data update maintenance work flows in the field utilizing existing field maintenance staff. GeoResults Mobile is powered by ESRI’s ArcGIS and Microsoft’s “smart client’ technologies and is a cost-effective yet robust solution for Kirkland. This presentation will cover Kirklands’s implementation of an operational mobile field solution, how it integrates GIS and the enterprise, and a description of the paradigm shift in going paperless with their field operations. Author: Terry Bartlett Marshall and Associates, Inc. Phone: (208) 475-4908 Cell: (208) 908-2818 Email: tbartlett@marshallgis.com

Terry Bartlett

Rhett Harman, GISP is a Senior Account Manager for Marshall and Associates, Inc. (Marshall) a GIS software development firm based in Olympia, Washington and Boise, Idaho.  He has been working for Marshall for over 10 years and he has over 15 years of experience working with ESRI GIS technologies.  Rhett's work focuses on Enterprise integration with GIS and CMMS/Asset Management Systems, specifically with Marshall's GeoResults suite of enterprise integration software solutions including our flagship product, GeoResults Mobile.

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